Legal

Terms & Conditions
Cancellations:
Customers may cancel any order prior to it shipping, the customer may also cancel any training session (for a full refund) at least 2 weeks in advance. All cancellation requests must be made by speaking to operations, at 719-304-1125, Monday through Sunday, 10am - 8pm EST. Or by contacting us through email, at support@defcondeltallc.com. Please provide us with the order number if contacting us through email. If an order has already shipped it can not be cancelled. Once shipped (or once <2 weeks out for a class) all issues should be treated as a return not a cancelation. Cancellations are final and can not be undone.
Returns:
Returns or Exchanges may be accepted if the item(s) is defective or damaged upon receipt, or if the customer is not satisfied with a purchased item(s) within 30 DAYSof the date of delivery of the item(s). Defcon Delta will not take back any product that is not still in new condition. The customer is responsible for the cost and process of returning product; you may drop it off at our facility or ship item(s) back to us.
* Ammunition
All ammunition sales are FINAL; returns, refunds or exchanges on ammuntion will not be accepted. If ammunition is found to have a defect upon receipt you must contact the ammunition manufacturer directly for replacement.
Purchasing:
All payments are processed immediately after the placing of an order. It is the responsibility of the customer to know and be in compliance with all pertinent federal, state, and local laws related to buying, possessing, transporting, or storing ammunition where they live. Defcon Delta reserves the right to change or update our pricing, to include sales on 3rd party items, at any moment. We may provide a price change refund - depending on product - within 48 hours of the price change if you contact us. For whatever reason we find it necessary, Defcon Delta reserves the right to cancel any order at any time. Defcon Delta does NOT provide any discounts LEO, Military, Seniors, etc. If you would like to order any product in bulk, and believe your quantity to be purchased justifies our offering of bulk pricing, please contact us directly via contact methods contained on our site.
*Ammunition
Defcon Delta adheres to all state and federal laws governing the sale and shipment or ammunition. As the customer, it is your responsibility to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or use of ammunition where you live. All ammunition is shipped FedEx Ground and can NOT be delivered to a PO Box. Defcon Delta reserves the right to cancel your order if you do not adhere to the following terms of sale and shipment of ammunition.                                                                                                                                                                                                                                                                                                                                                                                                                                You MUST be at least 21 years of age to order handgun ammunition from Defcon Delta, or 18 years of age for rifle ammunition. You must also: 
 + Not be violating any local, state, or federal laws by your purchasing of ammunition (or cause Defcon Delta to violate any law).                                                                                                               +  Not have been convicted of any felony, a misdemeanor of domestic abuse, and/or are not dependent on substances or deemed mentally unfit.
 + Have never been dishonorably discharged from the Armed Forces.
 + Be a U.S. Citizen and have never renounced your U.S. citizenship.
 + Not currently be subject to a court order that restrains you from harassing, stalking, or threatening an intimate partner or child.
 + Understand that you are fully responsible for the ammunition and it's safekeeping under your local laws once you are in possession of it.
Shipping:
Shipping costs for both general product and ammunition is calcuated based upon weight and location of shipping address. By purchasing product with Defcon Delta you agree to pay shipping costs (to include the cost to ship any returns). All items are shipped via FedEx and will be to you as quickly as your method of shipping will allow. Please afford Defcon Delta 2-3 days to process and package orders before taking shipping times into account. Shipping times may fluctuate due to COVID-19 delays that carriers may experience, we are not responsilbe for any product issues once a package ships and tracking is received by the customer; you will need to fill out a dispute for any lost or stolen packages with FedEx; we will help you locate a package as best as we are able to. Tracking information will be sent to the email address provided at checkout, for any other tracking issues or concerns, not able to be addressed by FedEx, please contact us by phone or email.
*Ammunition
We will NOT ship ammunition to the following places:                                                                                                                                                                                                                                       California — No Sales to the cities of Los Angeles, Oakland, Sacramento, San Francisco, or Avalon.
Connecticut — No sales without a valid permit.
Alaska — No Sales (unless using your own freight forwarding).
Hawaii — No Sales (unless using your own freight forwarding).
Illinois — No sales to the city of Chicago or Cook County. All other IL residents must send in a copy of their FOID card in addition to their State ID. Ammunition must ship to an address on one of these ID's.
Massachusetts — No sales.
Maryland — No Sales to the City of Annapolis or Montgomery County
New York — No Sales to New York City, or its five Burroughs. All ammunition must be sent to a FFL.
New Jersey — Must provide Firearms ID for handgun ammunition; it must ship to the address on the ID.
Puerto Rico —No Sales (unless using your own freight forwarding).
Washington D.C. — No sales.
*In-person Pick up
You may elect to pick up your order in person if you are local. Please call or email us to scheudle a date and time for pick up. We reserve the right to change the date or time if we need to at any point in time should the need to do so arise. Bring with you any documentation or Identification necessary to pick up your order if applicable. 
Release of Liability:
Defcon Delta cannot be held liable for the improper use of any of its products, third party or otherwise. By purchasing from Defcon Delta Tactical, LLC., you understand and acknowledge that you alone are responsible for how the product is used. As the customer, you explicitly agree to release, hold harmless, indemnify, and pay to defend Defcon Delta Tactical, LLC. and its owners, agents, officers, and employees against any resulting damages and/or civil liability or criminal prosecution arising from or related to the use of information, or the use, storage, transferring, selling, or other actions surrounding the product(s) purchased from Defcon Defcon Delta Tactical, LLC. 

Privacy
This is the Defcon Delta privacy policy, it serves to explain how we use and protect the information that you elect to give Defcon Delta Tactical, LLC. when you use our site. Defcon Delta will only ever ask for information which is necessary for the proper billing and shipping of product, to include any documentation necessary to purchase ammunition or attend training courses. Should you have any questions on how our staff utilizes and safeguards your information, please do not hesitate to reach out to us.
Collection & Use:
We may collect the following information during transactions or while at training coures: Your full name, date of birth, address, contact information, gender, and other demographic information necessary to satisfy selling criteria and course attendance needs.                                                                                                                                                                                                        We will use your data to properly ship and bill orders you place with us, and to contact you regarding any and all things involving your attendance of a course. By signing up for any of our training courses you are authorizing Defcon Delta to contact you at any given date or time to inform you of any changes or updates to a scheduled training course. We may also store your data for interal record keeping purposes, such as transactional history for tax purposes, refunds, and disputes. We may aslo periodically send promotional emails about new products, special offers or other information which we think you may find useful, to the email address which you have provided. We may contact you by email or phone; you give us permission to do so by purchasing any service or good from our website or facility. 
Safeguarding:
Defcon Delta will always strive to keep your information secure. We take precautions, both online and in person, to safeguard and secure the information we collect. We secure our web access and card collection to mitigate unwanted access to your information and any physical information such as waivers for training are kept in a secure place within our facility. Our website contains links to our other sites, partner pages, and other websites of interest. If you click on any of these links, please be aware, that we do not have any control over that other website's security. As such, we cannot be responsible for the protection and privacy of any information which you provide during your visit to those sites, and such sites do not adhere to this privacy statement (unless you are accessing the main site at defcondeltallc.com. You should exercise caution and look at the privacy statement applicable to any websites you may have questions about which differ from ours.